The Cleaning Process

The moment we've all been waiting for, where we get rid of all of the dust particles and/or debris from the fibers of your carpeted surfaces, upholstery, and/or flooring and give you your place back as clean as it gets!  We only use the safest and most effective cleaning methods based on requested services.  We won't bait and switch you or try to sell you unnecessary services.  We believe that each service situation is unique and do not package our services with a "one size fits all" approach.  We also provide you with education on cleaning methods so you can prolong the longevity of your investment with basic maintenance in between our service visits.

More than anything, we are committed to excellence in customer service and satisfaction.  We love to maintain relationships with clients and become more than just a service our clients enlist. We want to be part of the routine that makes your life better, healthier, and cleaner. And, with routine services, you will be nipping in the bud any preventable damage to your carpets, rugs, flooring, or home or business overall.

frequently asked questions

How can I get a quote for services?

The quickest way to figure out what the services will cost you is to give us a call at (707) 816-7103 so we can discuss the scope of the job.  If you prefer, you can also reach us by email using the contact form on this website.  For routine jobs that do not require add on services, such as pet treatment or stain treatment, we are usually able to provide a quote over the phone.  If the scope of work requires add on services or so we get the full picture of what the job entails, we recommend scheduling a walk through of the job to give you the most accurate pricing.  Our walk through consists of you taking through what needs to be done – we'll let you know how long it's going to take and what it's going to require to get the job done.  We understand that when it comes to cleaning there is not a "one-size fits all" approach.  Our niche is carpet cleaning, floor care, and damage restoration services, so our recommendations are based on professional assessment and honesty.  We are not here to bait and switch you or to sell you useless services.  We are here to provide you quality services.

Mr. Fresh Carpet Care - Carpet Cleaning Fairfield CA


What do I information do I need to have ready when I call?

We want to be sure that we mutually understand what the scope of the job is.  We will ask you the number of areas that are to be serviced.  We will also ask you if there are any areas that require special attention such as pet treatment or stain treatment.  Please be honest as it will impact the method and specialty tools that may be used to clean the fabric and/or materials.  In our experience, we have had clients who fail to share that they have pet issues and as soon as our cleaning solution for general carpet care is applied the dander, hair, or urine embedded in the materials activates a foul smell of the pet issues.  We are specialists in pet treatment application but need to know in advance so we can consider it in the pricing and use the appropriate cleaning solution to address the issue.  Our technicians will not perform add on services without consulting with management for authorization.

What services do you offer?

We provide

  • Carpet Cleaning (we specialize in pet treatment in deodorization)
  • Flooring Care
  • Rug Care
  • Upholstery Care
  • Water Damage Restoration
  • Air Quality Remediation Service